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保修政策：

Warranty Policy 

We are pleased to provide the initial purchaser with a one year limited warranty against defects in design, parts and materials. The warranty starts on the date of delivery. Our warranty will not apply where there is evidence of alteration, physical damage from pets, wear and tear, installation, misuse, negligence or abuse. During the warranty period, we will repair, or at our option, replace any parts where we are satisfied the product is defective. Decisions on warranty rest solely with Totguard Best2kids.

Refund Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

 
Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
please contact us hutongonca@gmail.com.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hutongonca@gmail.com, and contact your sales.